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The 5 Remarkable Secrets of Team Success

The 5 Remarkable Secrets of Team Success

Getting everyone doing his or her personal best isn’t always as easy as it seems.

By Peter Economy

 

For every project, we rely on many moving parts to see our work from ideation to execution. Since things almost never shape up to be a one-person job, we rely on our teams to make good decisions every step of the way. Getting everyone on the same page, working in harmony, and doing his or her personal best, however, isn’t always as easy as it seems.

Sometimes, problems like miscommunication and internal competition greatly affect the way people want to or are able to work with each other.

 

Hoping to avoid such internal conflicts and build team success? Here are 5 powerful secrets that will help you do just that.

 

  1. Set the standard

Leading by example is the easiest way to show others on a team the kind of behavior you expect from them. Be on time, be responsible, meet your deadlines, and work cooperatively. It’ll show everyone else they don’t have room to slack off.

 

  1. Emphasize that mistakes aren’t the end of the world

Mistakes happen. In fact, they happen quite often. As a leader, it’s your duty to delineate the difference between a careless one-time goof, and a recurring habit or error that hinders the team’s ability to reach its true potential. This way, your team won’t be afraid to take risks that may result in mistakes, but they know when they have to improve as well.

 

  1. Reward where it’s due

When people do make good decisions, however, it’s important that they feel as if they’re doing the right thing as well. Openly praising others’ efficient actions–without fostering feelings of resentment, of course–is an easy way to promote good work.

 

  1. Give options

Micromanaging how your employees should do their job is an absolute path to failure. Nobody likes constantly being told what to do, especially in roles where they feel like they deserve some free will. Give your team free reign to complete their tasks how they best see fit; emphasize results, not process.

 

  1. Offer feedback

There are few things more valuable than honest feedback. Usually, team members know that, if a leader takes the time to give them feedback, it means he or she is interested in the work they are doing–encouraging them to keep improving.

The 5 Most Powerful Sales Techniques

The 5 Most Powerful Sales Techniques

Here are five simple yet incredibly powerful sales techniques that are responsible for over $1 billion in sales.

By David Finkel

At business conferences I speak at, I often get asked, “If you had just five techniques you could use to improve a sales process, what five techniques would you use more than any other?”

Well here is my answer. This list holds my 5 favorite sales techniques has been proven over the past 20 years of my selling career in various business I’ve owned from selling products to services; from business to consumer sales to business to business sales; from short sales cycles of less than 24 hours to long sales cycles of 24 months. They flat out work.
1. Magnify the pain and make the cost real, present, and unbearable. How do you do this? By asking questions and helping your prospect articulate the real cost of their status quo. Here are some questions that will help.

“Tell me about your current situation…”

“What’s not working right now…”

“Tell me more…”

“What is the real impact…”

“What happens if you don’t deal with this and find a solution?”

“And what is that going to cost you?”

“Why is it you’re finally dealing with this now? I mean, what sparked you that you need to fix the situation now versus just living with it for another year?”
2. Create scarcity and tap into the fear of loss. Nothing prompts action like the competitive urge. It is hard wired deep into your prospect’s brain. How can you appropriately inject competition into the conversation with your prospect?

“Mike, you shared that it is important that you get delivery and installation by the first of next month. If that is the case I just need to bring up that I would need to get the PO ASAP because we’re entering into a busy season and our installation team is booked heavy.”

Or…

“Sharon, we can only work with one client in this area because of the standard non-compete we sign with any client. From your perspective, why is it you think we should pick your company to partner with in Tampa?”

3. Preempt your top two sales objections. What objections do you hear over an over again? Rather than let the objections come up and then brute force “overcoming” them, instead, preempt them. Address and dissolve them before they are articulated by your prospect. This could be through the use of a selling story, a better frame for the sale, or some other scripted mechanism.

4. Save a key sales objection to the end, and use that as a lever to close the sale. This one says it can often be a powerful sales closing technique to “close on the objection.” Here is what it might sound like:

Prospect: “But we need the cost to be under $4,000 per unit.”

You: “So I’m hearing that you need the unit cost to be under $4,000. May I ask why this is so important for you…”

Prospect: “Because otherwise we’ll be over our budget since we need 12 units.”

You: “Got it. Assuming we could get you that pricing, and I’m not sure we can, but assuming we could, is there anything else that would stop you from moving forward with the purchase? Or no, if you got that pricing you’d definitely move forward with this?”

Notice what you’re doing is fleshing out any other objections before you work to solve that final one, and making it clear that they have bought contingent on solving that last objection.

The hardest person to sell to is not negative, he is apathetic. When you know you have a key objection, sometimes it can make strategic sales sense to leave it until the end and use that objection to create the emotion and movement to close the deal.

5. Help them sell themselves (AKA: Sales Aikido). The best sales people don’t “sell” in the sense that they don’t convince or talk somebody into anything. The best sales person helps her prospect close himself. You do this through asking great questions that build customer motivation and restating and re-framing your prospect’s responses to help them sell themselves.

I hope you enjoyed these five sales techniques and integrate them into your sales efforts.